Privacy Policy

At Gizmo Casino, we highly value the trust and loyalty of our players. Ensuring the security of your personal data is a top priority for us. We are committed to handling your information in a secure, responsible, and respectful manner. This Privacy Policy explains how we collect, use, and protect your personal data, and how we keep you informed and empowered as you enjoy your gaming experience with us.

Data Processing

This Privacy Policy outlines Gizmo Casino's compliance with gambling regulations, including the handling of players' personal data. The collection and processing of personal information are essential for providing you with access to our games and related services.

Gizmo Casino is operated by TechPlay Ltd., a company registered in Curacao, with a valid gaming license issued by Antillephone N.V. We are fully dedicated to maintaining the highest standards of compliance, security, and transparency.

By using our services, you acknowledge and consent to this Privacy Policy. As we may update our policies occasionally, we recommend reviewing this document regularly to stay informed. Your continued use of Gizmo Casino’s services implies acceptance of any changes.

Collection of Information

We collect various types of personal information to enhance your experience at Gizmo Casino. This includes:

1. Account and Communication Data: Information provided during registration or through subsequent communications, such as your name, contact details, and identity documents.
2. Interaction Records: Logs of your communication with our customer support team via email, live chat, or other channels.
3. Transaction and Activity Data: Information related to financial transactions, deposits, withdrawals, and your activity on our site.
4. Compliance Documentation: Documents required for identity verification, fraud prevention, and adherence to regulatory obligations.

Usage of Information

The personal data we collect is used for the following purposes:

1. Processing financial transactions, including deposits and withdrawals, and managing bets.
2. Providing you with the requested services and customer support.
3. Performing necessary identity verification and compliance checks.
4. Sending promotional offers and newsletters, based on your consent.
5. Ensuring adherence to legal obligations, such as anti-money laundering regulations.
6. Preventing fraudulent activity and ensuring the integrity of the platform.
7. Conducting market research and analyzing data to improve our services.

Marketing Communications

With your explicit consent, we may use your personal data to send you promotional content about Gizmo Casino’s products, bonuses, and upcoming events. You can choose to opt-out of marketing communications at any time through your account settings or by contacting our customer support team.

Disclosure of Information

Your personal data is never sold or rented. However, we may share your data under the following circumstances:

1. Within Our Group: To provide integrated and consistent service delivery across the platform.
2. With Trusted Partners: To process payments, verify identities, and comply with regulatory requirements.
3. With Service Providers: For tasks such as marketing, data analytics, or fraud prevention.

We ensure that any third parties with access to your data are contractually bound to maintain the confidentiality and security of your information.

Data Security and Retention

Gizmo Casino employs state-of-the-art security measures, including encryption, firewalls, and other advanced technologies, to protect your personal data from unauthorized access or misuse. We retain your data only for as long as necessary to fulfill our legal and operational obligations, including a minimum of five years after your account closure in accordance with anti-money laundering laws.

Cookies and Tracking

Gizmo Casino uses cookies and other tracking technologies to enhance user experience, analyze site usage, and deliver targeted marketing. By using our site, you consent to the use of these technologies. You can manage your cookie preferences through your browser settings, although some features of the site may be impacted by restricting cookies.

Your Rights and Contact Information

You have the right to access, correct, or request the deletion of your personal data at any time. Additionally, you may object to the processing of your information for marketing purposes. If you have any concerns or requests regarding your personal data, you can contact our Data Protection Officer (DPO) through our customer support channels. Under GDPR, you also have the option to lodge a complaint with a supervisory authority.

At Gizmo Casino, we are committed to safeguarding your privacy while delivering a secure, fair, and enjoyable gaming experience. If you have any questions or need further assistance with your personal data, please don’t hesitate to reach out to us.